Simplifying the healthcare-pharmaceutical negotiation process
Sharing sensitive information on a highly secure platform
My professional focus has been helping companies build stronger relationships with the people who use their software. I have done this primarily through walking employers and clients through a design process aiming to answer the what, when, how, why, and where. Those answers then help to inform prototypes to further iterate and validate towards an optimal experience.
- Helped Braze grow exponentially through various projects, helping marketers better target their customers
- Pioneered low-budget research and usability plan for Lifion Application
- Pioneered large, formal usability study at the US Patent and Trademark Office
- Performed research and analysis for all client engagements at 3PG
- Built close-knit relationships with product managers, developers, UXers, leaders, and office staff