Simplifying the healthcare-pharmaceutical negotiation process
Sharing sensitive information on a highly secure platform
My professional focus has been helping companies build stronger relationships with the people who use their software. I have done this primarily through walking employers and clients through a design process aiming to answer the what, when, how, why, and where. Those answers then help to inform visual assets like prototypes that are used to validate whether we're on the right path.
- Pioneered low-budget research and usability plan for Lifion Application
- Helped Braze grow exponentially through various projects, helping marketers better target their customers
- Pioneered large, formal usability study at the US Patent and Trademark Office
- Performed research and analysis for all client engagements at 3PG
- Built close-knit relationships with product managers, developers, UXers, leaders, and office staff