About Me
I work with leaders and developers to generate feasible business solutions for valuable customer problems.
As a Researcher, and Product Designer, I employ methods to:
Discover hidden revenue opportunities
Fix what's broken
Turn friction into growth
Right Solution, Right Way
Mixed Methods Research Using mixed-method research to pinpoint what customers truly value.
Design That Moves Metrics From composing messaging that leads to more engagement to Salesforce integrations that increases customer stickiness, I design with business intent.
Whole Org Alignment Every person at your company is impacted by product decisions, getting their buy-in and collaborating along the journey is a core part of my approach.
Experience
Lead UX Researcher Citibank
Senior UX Researcher Splash
Senior UX Researcher Valley Bank
UX Researcher Capital One
Product Designer Braze
Product Designer Lifion by ADP
UX Researcher US Patent and Trademark Office
Product Designer 3 Pillar
Education
University of Maryland
Bachelors of Arts, Political Science & Spanish
Bachelor of Arts, Fine Art & Design