PORTFOLIO

 Helping brands humanize connections with their customers—Research, UX Design    Read More

Helping brands humanize connections with their customers—Research, UX Design

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 Improving the patent examination experience—Research    Read More

Improving the patent examination experience—Research

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 Building applications for the HCM industry—UX Design    Read More

Building applications for the HCM industry—UX Design

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 Engaging readers on social media platforms—Research    Read More

Engaging readers on social media platforms—Research

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Facilitating the pharmaceutical negotiation process—Research, UX Design

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Sharing sensitive information on a highly secure platform—Research

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About

 
 Courtesy of  Alexei Zagdansky

Courtesy of Alexei Zagdansky

 

My professional experience involves closing the gap between people and software. Typically, the problems that come up with products are due to gaps between real-world work habits and software limitations. In order to bridge those gaps, companies must understand their users' worlds and continually test plausible solutions. 

ACCOMPLISHMENTS

  • Helped Braze grow exponentially through various projects, helping marketers better target their customers
  • Pioneered large, formal usability study program at the U.S. Patent and Trademark Office
  • Performed research, analysis, and/or product delivery for GEICO, IHG Hotels, PBS, Workbench. 
  • Built close-knit, long-term relationships with product managers, developers, UXers, leaders, and office staff 

CONTACT

Resume 2018 Resume  

Email rosadojoel@gmail.com    

Mobile (301) 693-4457